Job Description

This position will support the vision, mission and strategic priorities of ESC Region 12 by providing assistance and support to the General Education department. 

• Provide general secretarial support and assistance to the department
• Consistently work independently and cooperatively with internal and external customers
• Work both independently and cooperatively with staff and clients
• Prepare and maintain workshop/session files
• Collect information and manage databases, spreadsheets, listservs, contacts
• Maintain a comprehensive filing and retrieval system
• Effectively communicate and assist with tasks and projects
• Work with customers who have diverse skills and experiences
• Support internal ESC Region 12 functions

Education/Certification

• Associate's degree preferred
• High School/Trade School degree
• At least 2 years office experience

Special Knowledge/Skills

 

• Possess strong secretarial and office procedure skills
• Demonstrate excellent organization, verbal and written communication and interpersonal skills
• Complete assigned projects with minimal supervision by multi-tasking and prioritizing
• Possess personal characteristics of reliability and punctuality
• Provide excellent customer service
• Work independently and cooperatively with internal and external customers
• Ability to be productive in an open concept working environment
• Proficiency in word processing, Excel, Windows and Google Apps
• Participate in ESC Region 12 and/or other professional development opportunities

 

Applicant needs to possess these core values through words and actions to build positive, long term relationships with customers by demonstrating:

• Professionalism, integrity, respect for others, expertise and credibility at all times
• Quality in delivering what I promise and help create superior programs and services that add value beyond what is expected
• Teamwork by working cooperatively with others to promote a positive and fun work environment
• Adaptability by being flexible, attentive to change and ready to move quickly and decisively in response to the needs of customers
• Innovation by contributing to the implementation of new or significantly improved services and delivery methods
• Superior Service by providing personable, direct attention that delivers customer satisfaction beyond what is expected

 

Benefit Information

• ESC Region 12 provides monetary contribution up to $575 per month to use for employee/family healthcare and supplemental benefits.
• Employee earns state personal, sick and vacation leave.
• All employees contribute to both: Teachers Retirement System (TRS) and Social Security retirement programs.